Contact Trustico®

Trustico® offers various methods of getting in touch. Please review the following options and choose the most appropriate method for your inquiry.

Trustico® has a global footprint, with operations and services managed by partners around the world. The Trustico® website and all inquiries submitted are managed by our Australian-based team. We offer support and operate with extended operating hours.

Our e-mail system is perfect for those who prefer to keep a copy of our response for future reference. An e-mail contact form is included at the end of this page. Typically, we will reply to your online e-mail inquiry no later than 12 hours from when you send it, but usually within 3 hours.

Telephone and Live Chat

Trustico® provides telephone and live chat support across multiple regions. When using our live chat and telephone service you will automatically be redirected to an available customer service representative. We are available during promotional and peak periods, and you can choose to chat with us instantly online.

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Country	National / Toll Free	Local Phone
United States	(888) 8300 775	(302) 442 7313
Canada	(888) 8300 775	(437) 525 1234
Australia	1300 300 775	(02) 8000 0775
New Zealand	0800 300 775	09 888 4565
United Kingdom	0330 912 3434	0203 871 3838

Due to the complexity of some technical support requests, limited technical support is available via our telephone service. If you have a technical support question, please use our live chat or online e-mail options.

Office and Postal Addresses

The Trustico® website and online services are managed from Australia on behalf of the Trustico® brand under license, including all online inquiries and support requests.

We do not accept payments via post and request that all payments are processed via electronic methods. Visits to our offices are strictly available by appointment only.

Office Address	Postal Address
Secure Click Pty Ltd 35-39 Scarborough Street Southport, QLD 4215 Australia	Secure Click Pty Ltd PO Box 224 Biggera Waters, QLD 4216 Australia

Contact Form

You can contact Trustico® by sending us an online message using the form below. We will reply as soon as possible during normal business hours. If sending a file, please only send valid document formats such as PDF files.

We recommend our live chat option if you have a technical support question. Look out for the pop-up button on our website to get started.

Best Ways for Contacting Trustico® Support?

Trustico® offers multiple contact methods including live chat, telephone, and e-mail. For technical support questions, live chat or the online e-mail form are recommended due to the complexity of some requests. E-mail inquiries typically receive a response within 3 hours, but no later than 12 hours.

Trustico® Phone Number for the United States?

The toll-free number for Trustico® in the United States is (888) 8300 775. A local number is also available at (302) 442 7313.

How Long Does Getting a Response for E-Mail Inquiries Take?

Trustico® typically responds to online e-mail inquiries within 3 hours, with a maximum response time of 12 hours during normal business hours.

Does Trustico® Offer Technical Support Over the Phone?

Limited technical support is available via telephone due to the complexity of some requests. For technical support questions about your SSL Certificate, Trustico® recommends using live chat or the online e-mail contact form instead.

Can Customers Visit the Trustico® Office?

Visits to the Trustico® office are available by appointment only. Please call in advance to schedule a suitable time.

Where Should Postal Items for Trustico® Be Sent?

Postal items should be sent to Secure Click Pty Ltd, PO Box 224, Biggera Waters, QLD 4216, Australia. Trustico® does not accept payments via post and requests that all payments are processed via electronic methods.

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We Match Our Competitors Prices

We'd prefer not to lose your business, if you have found a cheaper price we'll ensure to welcome you as a customer of Trustico® by matching the price you have found elsewhere.

Get Your Trustico® Price Match